📜 PRIVACY POLICY

Effective Date: June 21, 2026

Last Updated: June 21, 2026

AFRICOM Trading Limited (“we,” “us,” or “our”) operates the website www.africomtrading.com (the “Site”). We are dedicated to protecting the privacy and security of the personal and corporate data of our global partners, buyers, logistics providers, and website visitors.

This Privacy Policy outlines how we collect, use, process, and safeguard your information when you visit our website, request product quotes, or engage with our B2B spice export operations.

1. Information We Collect

We collect information that you voluntarily provide to us when you inquire about our premium Bird’s Eye Chilli products, fill out our contact forms, or request product samples.

  • Identity & Corporate Data: Full name, job title, company name, corporate registration details, and country of operation.

  • Contact Data: Business email address, telephone numbers, and corporate shipping/postal addresses.

  • Transaction & Export Data: Details included in your Requests for Quotes (RFQs), including preferred trade terms (Incoterms), target ports of delivery, required export volumes, and specific chilli grading preferences.

  • Technical & Usage Data: Your Internet Protocol (IP) address, browser type, operating system, and data collected via cookies regarding your browsing patterns on our Site.

2. How We Use Your Information

We use your data strictly to facilitate professional agribusiness transactions, international trade compliance, and customer service management:

  • To process and fulfill your Requests for Quotes (RFQs) and arrange delivery of product samples.

  • To manage export logistics, shipping documentation, and customs clearance protocols.

  • To maintain comprehensive supply chain traceability from our smallholder farmer networks in Malawi to your target destination.

  • To optimize our website performance, security framework, and general user experience.

  • To comply with statutory legal, financial, and phytosanitary regulations mandated by international trade authorities.

3. Legal Basis for Processing (International & GDPR Compliance)

For our clients operating within the European Economic Area (EEA) and other strictly regulated trade zones, we process your data under the following legal frameworks:

  • Contractual Necessity: To execute price quotes, trade agreements, and shipping protocols.

  • Legitimate Business Interests: To respond efficiently to corporate inquiries, prevent digital fraud, and streamline business communication.

  • Legal Compliance: To satisfy global customs declarations, food safety tracking mandates, and anti-money laundering regulations.

4. Data Sharing and Cross-Border Transfers

To deliver our agricultural products seamlessly to Europe, the Middle East, and worldwide, your transactional data may be shared with specific, trusted B2B entities:

  • Logistics & Freight Partners: International shipping lines, air freight agencies, freight forwarders, and local customs brokers.

  • Regulatory & Inspection Bodies: Government bodies such as the Malawi Bureau of Standards (MBS) and phytosanitary inspectors to clear trade barriers.

  • AFRICOM Trading Limited strictly prohibits the selling, renting, or trading of your commercial or personal information to third-party marketing companies.

5. Data Security & Retention

We implement industry-standard technical and organizational security controls to protect your commercial information from unauthorized access, loss, or alteration. We retain corporate files and communication data only as long as required to maintain stable trade relations, process historical accounting/tax details, and satisfy global agricultural traceability standards.

6. Your Data Rights

Depending on your regional legal jurisdiction (such as the EU General Data Protection Regulation – GDPR), you maintain explicit rights regarding your data, including the right to access, correct, or request the deletion of your personal records. To execute any of these rights, please contact our administrative team via the details below.

7. Cookies

Our website utilizes tracking cookies to analyze international web traffic trends and preserve your user preferences. You can configure your browser to disable or restrict cookies at any time, though it may alter certain functional aspects of our Site.

8. Contact Our Data Compliance Officer

For any questions, requests, or formal inquiries regarding this Privacy Policy, please reach out to our corporate headquarters:

  • Company: AFRICOM Trading Limited

  • Physical Address: Plot NK 151, Maone Industrial Area, Limbe, Blantyre, Malawi

  • Postal Address: P.O. Box 1881, Blantyre, Malawi

  • Primary Phone: +265 (0) 991 531 928

  • Secondary Phone: +265 (0) 888 858 218

  • Corporate Email: info@africomtrading.com (or your updated domain email)

  • Official Website: www.africomtrading.com

 

 

 

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